Cookie Policy

This Cookie Policy explains how Zaurah ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website. It describes what these technologies are, why we use them, and your rights to control our use of them.

This policy should be read alongside our Privacy Policy, which sets out how and why we collect, store, use, and share personal information generally, as well as your rights in relation to your personal information.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the site owners.

Types of Cookies by Duration

• Session Cookies: Temporary cookies that expire when you close your browser. They enable the website to recognise you as you navigate between pages during a single session.
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They enable the website to remember your preferences and actions across multiple sessions.

Types of Cookies by Origin

• First-Party Cookies: Set by the website you are visiting. Only that website can read them.
• Third-Party Cookies: Set by a domain other than the one you are visiting. They are used for cross-site tracking, retargeting, and ad serving.

2. How We Use Cookies

We use cookies and similar technologies for several purposes, including to:

• Ensure the proper functioning of our website and maintain security
• Remember your preferences and settings across visits
• Understand how visitors interact with our website through analytics
• Deliver relevant content and improve our services
• Comply with legal obligations and protect against fraudulent activity

3. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Legal Basis

These cookies are exempt from consent requirements under Article 5(3) of the ePrivacy Directive (2002/58/EC) as they are strictly necessary for the provision of the service explicitly requested by you.

4. Analytics & Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular, and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Data Processing

Analytics data is processed by third-party services that may transfer data outside the EEA. We rely on Standard Contractual Clauses (SCCs) as the legal mechanism for such transfers. You can opt out of analytics cookies at any time through our cookie preferences or by using browser-level controls.

5. Targeting & Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device.

Opting Out of Targeted Advertising

You can opt out of targeted advertising through the following industry programmes:

• Digital Advertising Alliance (DAA): optout.aboutads.info
• European Interactive Digital Advertising Alliance (EDAA): youronlinechoices.eu
• Network Advertising Initiative (NAI): optout.networkadvertising.org

6. Functional & Preference Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.

7. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements, and enable social media features. These cookies are set by external services and governed by those services' own privacy policies.

Third-Party Services We May Use

Embedded Content

Our website may include embedded content (e.g., maps, videos, documents) from third-party services. When you view pages with embedded content, these services may set their own cookies. We have no control over the cookies set by third-party content providers.

8. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies, or alert you when a cookie is being set. Note that disabling cookies may affect the functionality of this and other websites.

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions → Cookies and Data Stored

Cookie Preference Centre

You can manage your cookie preferences at any time by clicking the "Cookie Preferences" link in the footer of our website or by updating your choices through our cookie consent banner when it appears.

Do Not Track (DNT)

Some browsers include a "Do Not Track" feature that signals to websites that you do not wish to be tracked. There is currently no universally accepted standard for how to respond to DNT signals. We will continue to monitor developments around DNT browser technology and the implementation of a standard.

9. Similar Technologies

In addition to cookies, we may use other similar technologies:

• Local Storage (localStorage): Used to store preferences such as theme selection and UI state. This data never leaves your device and is not transmitted to our servers.
• Session Storage (sessionStorage): Similar to localStorage but cleared when you close your browser tab. Used for temporary state during your current browsing session.
• Web Beacons (Pixel Tags): Small, transparent images embedded in web pages or emails that help us understand user engagement and verify that content was delivered.
• Service Workers: Scripts that run in the background to enable offline functionality, push notifications, and improved caching for our Progressive Web App (PWA).

10. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights in relation to cookies that process your personal data:

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, through a notice on our website or via email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

12. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

You also have the right to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.